Shipping & Returns

Shipping & Delivery

We offer delivery both locally within Accra and nationwide across Ghana. Delivery fees are calculated based on your location and will be communicated to you before your order is confirmed. We aim to keep delivery costs as affordable as possible.

• •Accra (Local): Typically 1-2 business days.
• •Other Regions (Nationwide): Typically 2-5 business days.

You will be notified once your order has been dispatched.

Cancellations & Preorders

Order cancellations are only accepted before the order has been dispatched. Once an order has been shipped, it cannot be cancelled.

• •For preorders, cancellations must be requested within 24 hours after placing your order.
• •Preorder delivery timelines vary depending on availability and shipping schedules.
• •Once you place a preorder and make payment, we will notify you when your item is ready and ship it to you.

Returns & Exchanges

All sales at Store 404 are final. We do not accept returns or exchanges. We strongly encourage customers to verify their size and confirm all order details before completing payment.

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos, and we will resolve the issue.